Joints Alive wants you to be completely satisfied with our products, and that is why we offer a 30-day money back guarantee from the date of purchase (less shipping and handling). No questions asked. Now don't get me wrong, we still love to hear from you why you didn't like our products so we can constantly improve our formula.

If you wish to receive a refund, please email [email protected] where our customer service team can work to resolve the problem with your order. Please read our refund policy for detailed instructions and policy.